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by on January 23, 2011 4 Comments

DMAIC explained under 60 seconds

DMAIC methodology is widely used by Six Sigma advocates to improve customer experience, reduce product defect and bounds in the process.
Six Sigma projects starts by looking at the voice of customer and followed by the use of DMAIC to maintain sustainable process improvement.

Define- Customer Problem
Measure – Business objective and causes for poor performance
Analyse- Causes and effects of the problem
Improve – Customer and business experience
Control – improved process to deliver sustainable result.

Six Sigma was 1st founded in Motorola and popularize by Thomas Edison’s company “General Electric”.
GE was headed by US legendary CEO Mr Jake Walsh in 80s.who then incorporate the philosophy of talent, change and project management into DMAIC tools kit. 40% of criteria for staff promotion in GE were designed around Quality and Six sigma.

Click here to read another 60 secs post on “ key concept of six sigma “

YOU WILL ENJOY READING IT.

Filed Under: lean six sigma, six sigma

Comments

  1. Christian Paulsen says:
    June 30, 2011 at 1:51 am

    This is a great DMAIC summary. The Dilbert cartoon hits on an issue that plagues all forms of Continuous Improvement (Lean, Six Sigma, PDCA, etc.). There are all sorts of people who have tried it and didn’t do it right so it didn’t work. These processes can make a tremendous improvement when applied correctly to the right issue. Here’s a post on why you should do a DMAIC:

    http://wp.me/pZiRD-gH

    Thanks for sharing.

    Reply
    • ganeshmuthiah says:
      June 30, 2011 at 10:13 pm

      Hi Chris,
      Thanks for droping by my blog,
      I’ve read the post you contributed at genba tales.I find your story telling method of blogging has influence me to read the entire post- Keep the creativity flowing…:-)
      a part fromthe 5 reason why we should use DMAIC, i think another convincible benefit in gaining top management attentions is its data driven decision making, tollgate review and it can be considered as full scale change management program.

      Please do re visittmy blog and share your experience with the community here.

      Reply
  2. ganeshmuthiah says:
    February 6, 2011 at 12:23 am

    Thanks for the recommendation Juliet, Its interesting.

    Reply
  3. Juliet says:
    January 29, 2011 at 10:17 pm

    Ganesh, I read a great book on this a few months ago- I’ll look it up and let you know what out was called.. Good stuff…
    Another favourite is Kirsty Dunphey’s weekly newsletter (kirstydunphey.com I think) and her book “Retired at 27″ – it had lots of tips for excellence at work and in managing a team. :)

    Reply

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